If products are in stock, Royalclub Australia will normally dispatch your order within 3 business days of accepting your order. After dispatch, the order should arrive within 2-10 business days depending on your location. Please ensure you enter the correct delivery address as parcels that are returned to us as undeliverable will incur a re-delivery fee. From time to time there may be a slight delay in delivery and delivery may take a little longer due to an unexpected stock shortfall or for other unexpected reasons. If we are unable to dispatch your order for any reason, we will notify you as soon as reasonably possible. Royalclub will not be responsible for any delay in delivery of any product(s) caused by, or in any way connected with, any cause beyond the reasonable control of Royalclub.
Orders are dispatched through our contracted courier as door-to-door received delivery. It is thus important that the delivery address is one where there is someone present during the day to sign the delivery. Please be advised that Royalclub Australia will not be liable for any losses or damages (including but not limited to if the parcel is stolen or damaged.
Orders valued at or under $200 will incur a Delivery & Handling charge of $9.90. Orders over $200 will not be charged delivery fees. Free delivery charge refers to 1 order and 1 delivery destination; multiple orders may not be combined.
If your order is returned to Royalclub Australia as undeliverable due to insufficient or incorrect delivery address provided, it will incur a re-delivery charge regardless of the total amount of your order. Subject to our Returns Policy, freight charges paid for the original dispatch are not refundable.
Royalclub Australia does NOT ship our products outside Australia.